Shipping Protection
Shipping Protection
Size Guidelines
Size Guidelines
After you upload your image, it will force you to choose an aspect ratio. (3:4, 2:3, 4:5, 5:4, 1:1) Make sure to choose the right aspect ratio that matches to the size. These aspect ratios are shown on the right of the word "Inch" when choosing the size. We've tried to make this process as simple as possible, but if you have any questions or suggestions you can email us at help@pickurpic.com
Image Upload Guidelines
Image Upload Guidelines
When it comes to uploading your images, there are no rules. However, we do have some suggestions to make sure that you're satisifed with your purchase.
- Understand the quality of the image you're uploading and don't expect us to magically improve it.
- We have some tips and tricks for posters if you scroll through the images.
- Be creative and choose an image you won’t regret!
Thank you for supporting us!
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Materials
Materials
Shipping & Refunds
Shipping & Refunds
Shipping
Because of the amount of orders we receive every day, it can take 3-5 days for us to fully process your order. Please allow 7-14 days after placing your order to receive it. A customer once emailed us and said that she was happy her order took so long to arrive because when she saw it on her porch, she had forgotten what she even ordered! She said it was a very funny and unexpected package to open. To add onto that, we don't attatch any tracking numbers anymore. Now it's double the fun!
Returns
We don't offer returns, but we do offer refunds. To qualify for a refund, your plushy must have arrived defective, damaged, or you were sent the wrong item. You’ll also need the receipt or proof of purchase. Make sure to contact us immediately so that we can evaluate the issue and make it right!
To ask any question or submit a request, you can contact us at help@pickurpic.com
What's included in my order?
What's included in my order?
